About Us

In April 2021 Durham County Council decided to commission a new collaborative approach to a range of support services including prevention, early identification and recovery support for people who are experiencing mental health issues. This collaborative approach is known as an ‘Alliance’ where a number of providers pool together their skills, knowledge and resources for the benefit of people in County Durham and aim to provide an improved streamlined service.

Aim, vision, mission and values.

Our aim: to build resilience, supporting people to thrive.

Our vision: to connect communities, drive innovation and empower people.

Our mission: to work together to improve mental health and wellbeing across County Durham.

Our values:

Empowerment – we will help people to be more confident and resilient.

Accountability – together we share responsibility for delivering the best possible mental health services in Durham.

Connection – we’re connected with each other, service users and with local communities.

Innovation – we’ll change the way we work and transform our services.

The Alliance is a free service for people to access and will provide mental health, wellbeing and recovery services to those needing support. The type of support available will include:

Supported Accommodation

Physical Activities

Support with Employment


Vocational & Educational Activities

Mental health hospital discharge service

Suicide Postvention Support

Drop-in Service

Relationship Support


Women Only Activities

Floating support (support in your own home or in the community)

The Alliance does not provide support with personal care, dressing, bathing or administration of medication.

Alliance Members

Home Group

Home Group is a housing association with a difference.

Richmond Fellowship

Richmond Fellowship is a national mental health charity.

Creative Support

Creative Support is a not-for-profit organisation promoting the independence, inclusion and wellbeing of people with care and support needs.

St. Margaret’s Centre

St Margaret’s Centre is an activity, support and training hub for adults in County Durham who need support with their mental health.

If U Care Share

If U Care Share Foundation provide bespoke practical and emotional support to those impacted by suicide in County Durham.

Waddington Street Centre

Waddington Street Centre (WSC) is a mental health charity based in Durham City.

Mental Health Matters

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services.


In partnership with

Meet the Team

If you would like to speak with a member of our team, please call our office on 0300 304 5527