
Creative Support Limited is a Registered Society under the Co-operative and Community Benefit Societies Act 2014 (Register Number 27440R) and an exempt charity.
www.creativesupport.co.uk
Durham Floating support service is part of Creative Support a not for profit provider of personalised services. The team and the office are based in South Church, Near Bishop Auckland, County Durham. The service has been established since 2008 and are pleased to now be part of the alliance recently developed in County Durham.
The service is funded by Durham County Council to provide support to people within the County to live their lives independently, offer practical support and promoting mental wellbeing.
What the service can offer:
- Outcome focused support, with person centred goals developed with each service user on a 1-1 basis.
- Those who live independently who require low level support to be able to reach the goals to move on independently following the support from service.
- The service supports with accessing the community, accessing other services that would improve mental health a wellbeing. Support developing friendships, attend appointments, emotional support, prevent social isolation, building confidence.
- Additional needs can also include developing independent living skills, budgeting, correspondence with bills and making phone calls and/or filling in forms (these needs must be with other needs around mental wellbeing/mental health support need as the services are unable to support with housing needs, benefits etc solely.)
What support will be offered:
Support will be offered up to 2 hours a week for 3 months, with extensions available so outcomes are achieved.
Support will be offered on an individual face to face basis, or small group sessions. Support will be a minimum of one hour per week and may be done face to face or by telephone or digital support (ie Zoom).

Who can use our service:
You must live within County Durham in their own home (ie not residential or nursing care homes).
Be 18 years or older.
People who have a mental Health needs, and may have a secondary support needs for example Learning disability, Autism, physical disability , sensory support needs, substance misuse issues.
Access to the service will not be restricted to people who are already in contact with mental health professionals.
Referrals
Can be made by anyone through the Alliance using the referral methods. There may be a waiting list but we will prioritise those people whose needs are greatest or signpost you to somebody else who could help.
